EMPLOYEE EXPERIENCE

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More in EMPLOYEE EXPERIENCE

  • Over 51% of luxury retail workers set to exit amid talent shortage, survey finds

    A new CXG report reveals a looming crisis in the luxury retail sector, with over half of employees planning to leave their jobs. This surge in dissatisfaction stems from increasing demands and a desire for better work-life balance. The report urges luxury brands to prioritise employee experience and adapt to evolving expectations to thrive in the rapidly growing GCC market.

    over 51 of luxury retail workers set to exit amid talent shortage survey finds
  • Spot the green-eyed monster: How to identify and address workplace jealousy

    Workplace jealousy continues to remain a widespread emotion. Often, a jealous coworker may subtly undermine others' successes, harbouring resentment for their achievements without openly acknowledging any envy. So, how can one spot this green-eyed monster and what can HR leaders do to mitigate such envy-driven behaviours at work?

    spot the green eyed monster how to identify and address workplace jealousy
  • Leaving on good terms: Why handover processes shouldn’t be overlooked

    Managing handovers goes beyond completing formalities, it’s about recognising employee efforts. When mishandled, they can trigger knowledge gaps, lower morale, and affect the company’s image. A Gallup survey revealed that 80% of employees feel disengaged due to poorly managed handover processes of their colleagues, ultimately diminishing their productivity. So, what should be leaders’ strategy to ensure smooth handovers?

    leaving on good terms why handover processes shouldn t be overlooked
  • Four-day work week trial: Should it be permanent or is it still a risky move?

    From DGHR’s recently executed four-day work week pilot scheme, titled "Our Summer is Flexible” to the UK government’s ongoing trials on it, continue to be the ground of discussion. With many organisations ready to adopt it permanently, some are still sceptical about its practicality. So, what’s the right strategy for embracing the idea’s core intent?

    four day work week trial should it be permanent or is it still a risky move
  • Hornblower Group names Michelle Mason as new Chief People Officer

    Hornblower Group has appointed Michelle Mason as its new Chief People Officer, who will lead global HR strategies for over 5,000 employees. With extensive experience at Procter & Gamble and Kinetic Consulting, Mason will focus on recruitment, retention, compensation, benefits, and enhancing workplace culture through diversity, equity, and inclusion initiatives.

    hornblower group names michelle mason as new chief people officer
  • Smart tech, healthier claims: What’s AI's emerging role in employee perks?

    In today’s corporate environment, where conventional claims and reimbursement procedures can take days, AI-powered healthcare claims offer instant reviews, reducing delays and boosting employee loyalty. A survey found that 85% of businesses in the US with global teams are using or planning to adopt AI in healthcare benefits, a shift that’s also impacting the EMEA region. Are employers ready to embrace the change completely?

    smart tech healthier claims what s ai s emerging role in employee perks
  • Employers demand AI to improve employee experience for claiming healthcare benefits

    Recently, Elevate surveyed HR and benefits decision-makers across a diverse array of industries from both small and large organisations in the US, with global workforces. According to the results of the study, titled, "AI and Modernisations Trends within Benefits Accounts Administration," 45% wanted AI-powered chatbots to help improve the handling of inquiries, and 32% are looking to AI to speed claims reviews and assist with personalised coaching.

    employers demand ai to improve employee experience for claiming healthcare benefits
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